It is the policy of Rex Group Services to provide a first class service for its customers. This is achieved by using quality products from approved suppliers, by careful consideration of the application and the customers requirements and where appropriate, by closely monitoring a project through to completion.
The company strives to provide these services at the agreed time and in accordance with its stated procedures. Customer comments are reviewed and then used, wherever possible, to improve the service.
Staff, at all levels, are aware of and understand our quality system and the company’s commitment to maintaining and implementing this. They are encouraged through training and other initiatives to demonstrate this commitment to both their colleagues and to customers. They are required to work in a safe and responsible manner at all times.
It is the aim of the company to establish its reputation as a quality supplier and to consistently prove its capability, thereby attracting new business and retaining its existing customer base.
Rex Group Services Ltd
M. Naylor CEng MIET